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Ireland Engineering

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arif
Bigcoupe supporter
Posts: 101
Joined: Tue Jun 02, 2015 9:43 am
Location: Essex

Ireland Engineering

Post by arif » Fri Dec 18, 2015 4:26 am

Hello everyone, I have recently bought silicone hoses from Ireland Engineering. I got a confirmation email in which it stated that if you had any questions please ask us now before we ship the order.

I did, just as a precaution. I wanted confirmation that the pipes would fit a UK 635csi. I never received a response :( . I know it made more sense asking before buying but I read the description and it stated the pipes were for an e24 635csi.

Anyway I received the pipes without a reply and I tried them on the car. Only the smallest pipe matched what was on my car......no biggy I thought. I took a pic and sent it to IE to show them my problem.

I kindly asked if they were the correct pipes and if they couldn't answer I asked for a refund and instructions on how to return the items. Unfortunately I again failed to receive a reply. I tries for a third time and still no reply.

What's the deal with them? Busy? On holiday? Answers on a postcard please!
1989 635csi Highline
Alpine White
Lotus White Interior

1989 m535i

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jps635
Bigcoupe supporter
Posts: 610
Joined: Sat Feb 27, 2010 10:50 pm
Location: NZ

Post by jps635 » Fri Dec 18, 2015 8:03 am

Have found while their gear may be ok, their comm's leave a lot to be desired.
'85 635csi JPS (RA2-66)

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Ralph in Socal
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Posts: 2251
Joined: Tue Apr 14, 2009 3:32 am
Location: High Desert of SoCal

Post by Ralph in Socal » Fri Dec 18, 2015 4:49 pm

Your 89 is a b35 head and intake so the cooling hoses changed from the prior years (B34) that ended in 87. From memory, their kit is for the 87 and earleir cars.

They make their money on coilover kits sold to the drifter/stance crowd. They are somewhat local to me but I don't buy from them for that reason so I have no relationship with them. I have heard mucho negatives about their lack of attention to their customers and their part applications.

I do remember The Hose did a Rear Camber kit from them several years ago and was very happy with it.


Ralph
There is a very fine line between "Hobby" and Mental Illness.

85 635csi Zinno Auto
84 528i Euro
83 635 Euro Arktik
81 528i Kastanien 5-speed
88 528e Bronzit (Granpa Car)
86 535i Auto (For Sale)
81 633 csi (retired)

arif
Bigcoupe supporter
Posts: 101
Joined: Tue Jun 02, 2015 9:43 am
Location: Essex

Re: Ireland Engineering

Post by arif » Sat Dec 26, 2015 2:26 pm

All I want is a refund. I would just like them to reply to my email so I can send the pipes back. If anyone can get a hold of them I'd appreciate it
1989 635csi Highline
Alpine White
Lotus White Interior

1989 m535i

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Corner Carver
Posts: 5
Joined: Sun Jun 14, 2009 3:28 pm
Location: 6 Million $ Man's Home Town

Re: Ireland Engineering

Post by Corner Carver » Mon Oct 03, 2016 6:06 pm

Was this ever resolved?
'84 745i Polaris Metallic
'85 745i Bronzitbeige Metallic
'86 524td Bronzitbeige Metallic
'87 535is Diamantschwarz Metallic
'89 635csi Bronzitbeige Metallic

arif
Bigcoupe supporter
Posts: 101
Joined: Tue Jun 02, 2015 9:43 am
Location: Essex

Re: Ireland Engineering

Post by arif » Thu Oct 06, 2016 6:53 pm

Hi,
yes it only took 5 phone calls for it to be sorted. I wouldn't use them again, they don't have any customer service and talk to you like you're a child.
1989 635csi Highline
Alpine White
Lotus White Interior

1989 m535i

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Da_Hose
Senior Member
Posts: 3061
Joined: Fri Mar 07, 2008 8:15 am
Location: Napa, Ca.

Re: Ireland Engineering

Post by Da_Hose » Fri Oct 07, 2016 4:28 pm

Sounds like things have gone downhill. The group buy on rear adjusters went great. Quick response to initial inquiry, fast response when I adjusted quantity at last minute, and parts arrived quick. That's very unfortunate as they are a well known 2002 performance parts supplier.

Jose
1987 M6 - My dream car

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